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Microsoft is making a major pro-consumer change to its Xbox subscriptions - Sony should follow suit

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Microsoft is making a major pro-consumer change to its Xbox subscriptions - Sony should follow suit


By


Callum Bains


published 27 January 22














































(Image credit: Microsoft)






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Microsoft will be making several pro-consumer changes to its Xbox Live Gold and Xbox Game Pass subscription services in the UK.As part of the agreement, Microsoft will be making changes to its refunds policy, changing the way information about auto-renewals is presented, contacting subscribers whose accounts have been dormant, and better signally price changes.